Customer Service Administrator

We are a renewable heating installer looking for a part-time customer service administrator to join our office-based team in Shoreham. This role would be suitable for someone with previous experience in a customer service setting.

As the customer service administrator, you will:

  • Answer incoming calls.
  • Support our engineers, sales and management teams.
  • Respond to internal and external enquiries via email and telephone.
  • Manage and update client database.
  • Raise client invoices and distribute accordingly.
  • Open daily post and distribute onwards/file as appropriate.
  • Work with the Management team to provide support with general tasks.
  • Perform general administration tasks.

We are looking for someone who is friendly, hardworking and ready to work as part of a busy team.

The successful candidate will have:

  • Excellent communication skills.
  • A warm, approachable manner.
  • Experience in a customer service position.
  • Experience using Microsoft office software.
  • Experience using database management systems.

Should this position be of interest or for more information please email a current CV to Nev Galvin at: info@agreeneralternative.co.uk